| Article Search for 'Managing Agents': |
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What Does it Mean to Lead When Agents Won't Follow?
September 2008 - John encourages managers to take a look behind them to see who is — and isn't — following in their lead. And even more important, why or why not? |
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"We Left Because We Knew More Than Our Manager"
August 2007 - John Surge examines why it's essential that you live up to your agents' expectations in your leadership role. How do you measure up? |
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How to Stop Fixing the Leaks and Address the Real “Difference Makers”
July 2007 - A common refrain from brokers and owners is “If it’s not one thing, it’s another.” Discover how forward-thinking leaders are discovering all-encompassing solutions with a new approach to management. |
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The Job of a Lifetime
April 2007 - How a small contingent of owners, brokers and managers are shedding yesterday's techniques and embracing a new approach that truly puts the "leader" in leadership. |
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How Do Agents Develop Misconceptions About the Real Estate Business?
November 2006 - Many offices suffer from rampant misconceptions that put agents and management at odds rather than working together and pulling in the same direction. Are you contributing to the problem or helping find a solution. |
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Broker Q&A with Charlotte Forget
October 2006 - John Surge interviews Charlotte Forget, Office Manager of Royal LePage Atlantic in Moncton, New Brunswick, Canada, about the role of a real estate leader, where she finds inspiration and how to best motivate agents. |
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Broker Q&A: 10 Questions with Wade Webb
July 2006 - John Surge interviews Wade Webb, broker/owner of Royal LePage Kelowna in Canada, about finding inspiration in real estate management, the impact coaching has made on his organization and his methods of handling the rapid growth of an office.
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Employee, Client or Partner—How Do You Define Your Relationship With Your Agents?
June 2006 - The role you take with your agents can change from one moment to the next. John explains how situational management will lead to successful long-term relationships. |
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5 Key Indicators of a Successful Recruiting Plan
May 2006 - Are you winging it? How to determine if your recruiting plan will take flight.
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Broker Q&A: 10 Questions with Heather Macy
April 2006 - John Surge interviews Olympia Real Estate co-owner and office manager Heather Macy about the changing role of real estate management, the importance of culture building and where Heather turns for guidance and support to keep her focused on her goals. |
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Through the Agents’ Eyes
March 2006 - The best way to find out if you’re providing value to your agents is to ask them. We talked to agents from some of the industry’s movers and shakers to determine how they perceive the value they receive from their brokers. |
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Don’t Give Them Fish
March 2006 - John Surge describes how one simple lead can lead to underperforming agents.
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10 Questions with Joe Wiessner
January 2006 - John Surge speaks to Joe Wiessner, owner of Joe Wiessner Realty, about recruiting strategies, handling rapid growth and how systems have played a significant role in the day-to-day success of his company. |
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Asking Questions Provides a Foundation for Inspired Leadership
December 2005 - When approached for help, you can solve your agents’ problems or you can help them grow. This month, John Surge reveals a winning strategy to develop more self-sufficient agents by asking the right questions. |
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Broker Q&A: 10 Questions With Vince Gottuso
October 2005 - John Surge interviews Century 21 Prestige Properties Vice President and General Sales Manager Vince Gottuso about attracting agents instead of recruiting them, building self-sufficient agents, the importance of company culture and much more. |
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10 Questions with Bob McKoy
June 2005 - John Surge interviews Network Real Estate founder and co-owner Bob McKoy about growing his company, recruiting today's new breed of agents and attempting to keep managers throughout the company all on the same page. |
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Broker Q&A: 10 Questions with Abe Lee
March 2005 - John Surge interviews Abe Lee Realty owner Abe Lee about recruiting and retention strategies, the state of real estate management, achieving wealth and balance through real estate and much more in this revealing Q&A. |
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Defining Culture (And How it Can Affect Your Bottom Line)
February 2005 - Recruiting, retention, agent productivity, the camaraderie among your agents and employees - all of these things and more are affected by and ingrained in the culture of your office or company. John tackles the subject of defining culture and how it affects practically everything you do in this month's Manager's Memo. |
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Turning Ordinary Sales Meetings into Powerful MegaAgent-Creating Business Meetings
January 2005 - Today's leading brokers and managers have abandoned the traditional sales meeting in favor of capitalizing on the opportunity to present new ideas and help their agents build their businesses each and every week. Find out how to ramp up your meetings from some of today's premier MegaManagers. |
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The Critical Importance of Developing a Point of View
January 2005 - Today's best managers don't just manage, they lead. And to be a great leader, you need conviction in your beliefs and to communicate your message far and wide. John shows you how to develop a Management Point of View. |
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How to Become the Ultimate Resource for Your Agents
October 2004 - Whether or not you like it, how you react to and support new ideas determines your value in the eyes of your agents. That's why today's top managers strive to be the Ultimate Resource for their agents on a daily basis. |
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Independent Contractors Need Love Too:
September 2004 - Showing your appreciation for your agents' achievements is a vital element of retention, but it's not good enough to simply rely on old-school awards anymore. John reveals a winning strategy for recognizing your agents and building a stronger company in the process. |
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Broker/Owner Q&A with Perry Pilgrim
August 2004 - In this second installment of an occasional series of interviews with leaders in real estate management, John discusses the importance of training, the changing role of real estate manager and much more with Abbitt Realty Company Principal Broker Perry Pilgrim. |
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Are You a Leader or a Babysitter?
July 2004 - Today's proactive managers are more concerned with coaching their agents to greater productivity than putting out fires and constantly reacting to the latest office drama. Sound good? Change your ways today with the help of this month's Manager's Memo. |
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Developing a Learning Culture in Your Office
June 2004 - Today’s best agents are seeking – and displaying loyalty for – managers who put an emphasis on providing their agents with proven business-building techniques that can make a real difference in their lives. |
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Making Sales Meetings Your Agents WANT to Attend
February 2004 - A little preparation can go a long way in developing sales meetings that bring value to agents. |
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Asking the Right Questions: How to Interview a Sales Candidate
November 2003 - Hiring the right person for the job depends as much on you as it does on the candidates you interview. Hone your interviewing skills with these valuable tips. |
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Managing in Times of Adversity
February 2003 - When the going gets tough, it’s time for managers to take an increased role in their agents’ careers. |
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Creating Super Sales Professionals
April 2002 - Janet shares nine keys designed to turn “average” agents into productivity superstars. |
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Helping Your Agents Create Raving Fans
February 2002 - Companies who inspire their agents to provide great service are on the road to lasting, continued success. |
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Are You Costing Your Company Its Staff?
September 2001 - High turnover can undermine the best offices. Make sure you're doing the things that will keep your management effective and your agents happy. |
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Developing a Winning Staff
March 2001 - 5 Potholes to Avoid on the Road to Effective Management |
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Are Your Agents on Track for Success?
February 2001 - Month one is over and done with.
Now is the time to ask if it put you and your agents on the right path for 2001. |
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Are You Leading or Just Managing Your Real Estate Company?
September 2000 - Becoming a True Leader is Vital to the Success of Your Business. |
