Are You Costing Your Company Its Staff?
High turnover can undermine the best offices. Make sure you're doing the things that will keep your management effective and your agents happy.
By Janet Herder, September 2001
What if you do a great job of growing sales and opening new markets for your office, but you can't keep good people? The few who have left the company on speaking terms said you work your people like dogs and treat them like dirt. From your perspective, it’s easy to rationalize, saying high turnover is standard for the industry. However, it has reached the point where it's having a real impact on the company’s profitability. If things keep on going this way, you can see your entire company falling apart. So how can you change your management style to stop the leak in the dam?
